Question 1

Where does the tender information come from?

Accepted Answer

Pactloom collects tender records from the portals and sources shown on each record. Use its portal or source link to open the original listing. The official notice remains the authority for the closing time, requirements, and any updates.

Question 2

How should I check a tender before I spend time on it?

Accepted Answer

Start with the tender detail, then open the portal or source link and read the official notice. Check the deadline, location, category, and required documents there before deciding to pursue the opportunity.

Question 3

How is a fit score calculated?

Accepted Answer

The score compares a tender with your company profile: category is 30%, location or parish is 30%, and requirement keywords are 40% when they are present. Treat it as a useful sorting signal, not a promise that you will win the work.

Question 4

What should I do with the fit score?

Accepted Answer

Use it to find the tenders that look closest to your company, then confirm the details in the official notice. Keep your company profile current so the category, parish, and keyword comparison reflects the work you actually do.

Question 5

What documents can I upload?

Accepted Answer

Add the compliance documents you rely on for bids: License, Certificate, or Other. Give each document an expiry date so Pactloom can help you keep track of what needs attention.

Question 6

How do document expiry reminders work?

Accepted Answer

Pactloom checks document expiry dates at the 7-day, 3-day, and 1-day checkpoints, using UTC. Keep the expiry date accurate and you will have a clear prompt to renew a document before it becomes a problem for a bid.

Question 7

When does Pactloom check tender deadlines?

Accepted Answer

Deadline checks use the same 7-day, 3-day, and 1-day checkpoints before a tender closes. Times are handled in UTC, so compare the reminder with the local time and the official notice when planning your submission.

Question 8

How are email deadline reminders scheduled?

Accepted Answer

The daily-deadline-reminders job runs each day and sends deduplicated email reminders for tracked tenders and compliance documents. That means you get the relevant checkpoint reminder without receiving the same reminder repeatedly for the same item.

Question 9

How do I save a tender so I can work on it later?

Accepted Answer

Open the tender detail and use the save-to-bid action. The tender then appears in your private /bids workspace, where you can return to it without searching again.

Question 10

Where do I use the bid checklist?

Accepted Answer

The checklist lives on the tender detail and follows the saved opportunity into your private /bids workspace. Use it to keep the key preparation steps, documents, and follow-ups visible as you move toward submission.